Who are the 9-1-1 Telecommunicators?

9-1-1 Telecommunicators do some of the most important work in the first steps of assisting with emergency situations, we often just don’t think about them. Known as “The Thin Gold Line,” the calm in the chaos, telecommunicators take thousands of calls every year to get you the emergency assistance you need. In the middle of some of life’s biggest struggles, 9-1-1 telecommunicators provide a voice of hope, encouragement, and the promise of rescue & peace to come in the midst of terrifying circumstances. 

We offer a voice to the voiceless in providing help for all sorts of emergency situations. On the opposite end of the phone, we keep to our promise of providing real, human support in the midst of your situation, providing loving and professional guidance to the light at the end of the tunnel. Our telecommunicators make a daily commitment to a work that is never done by offering for every caller that invisible hand of support in being that first step to bringing justice to some of life’s most difficult situations. 

We 9-1-1 telecommunicators make a commitment to you: to be there in your situation and to walk through your difficult experience with you to get you the help you need.